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Delete an alarm

Once you've handled an alarm, you can mark it as read or delete it. Marking it as read removes it from your list of actionable items, while deleting it removes it from the list completely. The steps below detail how to delete an alarm.

Note

To learn more about marking an alarm as read, see Mark an alarm as read.

Note

Rebooting a dashcam does not delete the alarms associated with it. A reseller partner must delete them in the Partner Portal.

To delete an alarm:

  2. From the row of the alarm you want to delete, click device_alarms_icon_delete.png.

  3. Click Close in the confirmation window that pops up to confirm that you want to delete the alarm.

    pp_alarm_delete_confirm.png

The alarm is deleted. When you refresh the page, the alarm no longer appears.

Automatic alarm deletions

Alarms are deleted automatically under the following circumstances:

  • Alarms for hardware failure (141) and recording failure (143) are automatically deleted after one day.

  • New alarms with a higher order of severity, as listed in the table above, delete alarms with a lower severity automatically.

  • Deletion of a device or organization deletes alarms associated with that device or organization.

  • Following a change of the SD card, if recordings are found, the alarm for SD card not mounted (133) is deleted automatically.