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Partner portal

Table of Contents

E10 May 2022

This Release Notes document describes the following details for version E10 of the Partner Portal:

Enhancements

E10 also includes the following enhancement:

Terminology updates

SUR-5003 and 5005

In order to keep our platform consistent and coherent, we have made the following changes to better align our terminology:

Area

Old text

New text

Devices Health

Devices Health

Device Health

Devices Alarms

Devices Alarms

Device Alarms

Organizations

Number of cameras

Number of devices

Organizations

Camera Retention Minutes

Device Retention Minutes

Dashboard, Devices Alarms

SD Card is not mounted, the dashcam is not recording video

SD Card is not mounted, the dashcam is not recording video

Dashboard, Devices Alarms

Hardware failure: unable to start camera imager and record video

Hardware failure: unable to start dashcam imager and record video

Dashboard, Devices Alarms

Dashcam reset due to app freeze

Dashcam reset due to app freeze

Dashboard, Devices Alarms

Dashcamconstantly resetting

Dashcam constantly resetting.

Dashboard, Devices Alarms

Driver dashcam recording failure

Driver dashcam recording failure

Dashboard, Devices Alarms

Driver dashcamrecording when it should not be

Driver Dashcam recording when it should not be

Dashboard, Devices Alarms

SD card may be fragmented or corrupt. Dashcam is not recording video

SD card may be fragmented or corrupt. Dashcam is not recording video.

Fixed items

The following table lists the items that we fixed for this release

Issue ID

Problem

Resolution

SUR-4445

When deleting a reseller partner, part of their data remained n in the database. When a second reseller partner tried to add sub-partners and users from the deleted reseller partner, they received a pop-up error message saying: User is already registered.

There are no longer leftovers of deleted reseller partners in the database. Existing reseller partners can add sub-partners and users from now-deleted reseller partners.

Document change log

The following table lists the documents that were updated with the E10 release:

Document title

Description of change

Knowledge base URL

All documentation for:

  • Devices Health

  • Devices Alarms

Changing terminology to "Device health" and "Device alarms", and updating all relevant screenshots.

  • Partner Portal => Device health

  • Partner Portal => Device alarms