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Partner portal

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Navigate the Partner Portal as a sub-partner

Sub-partnersub-partners are contractors of a reseller partner, with these sub-partner level permissions: creating and managing the sub-partner's devices and organizations. Sub-partners each receive credentials for a single user.

A sub-partner can manage their devices and organizations through the Partner Portal. The landing page for sub-partners is the Devices area in the Partner Portal. For more information about the Devices area, see Devices.

From the Devices area sub-partners can use the main menu in the header to navigate to other areas and manage different aspects of their devices and organizations.

Learn more about:

The main menu

The header contains the menu. Click an item to go to the relevant screen.

sub-partners-header.png

From the main menu the sub-partner can access the following areas:

Devices

Device health

Device alarms

Organizations

Users

Additional options in the header include:

Latest Updates notifications

Help & Support

Change password

Log out

Help & Support

The Help & Support menu is on the top right of the header. Click the button to open the dropdown to access:

Knowledge base

Business center

On demand training

Manage tickets