Navigate the Partner Portal as a reseller partner

When you log into the Surfsight Portal, the default dashboard loads with an overview of your company's devices and organizations. As a partner contact, this includes all devices that you've assigned to any sub-partner as well.

Learn more about:

The dashboard

Quickly access additional details when you click any of the linked items across the different components of the dashboard. These different parts are described in the table below and marked in the following image:

Note

The table below references reseller partners and sub-partners. For more information about each, and the differences between the two, see Partner Portal roles.

Number	Component	Description
1	Total devices	The number of dashcams associated with the reseller partner or sub-partner.
2	Activated devices	The number of activated dashcams in your company.
3	Inactive devices	The number of inactive dashcams in your company. This includes dashcams that are Pending Activation, Deactivated, and Suspended.
4	Device Billing Status	The billing status of all the devices in your company, with a breakdown of how many are Activated, Pending Activation, Deactivated, and Suspended.
5	Growth trends	The number of dashcams device activations and organizations added. This section shows quantities for overall total, the current month, current week, and last month. Click the number under each time frame to view information for a specified component: Activations for activated dashcams in the Devices area. Organizations for added organizations in the Organizations area
6	Devices by organization	Shows the top 5 organizations with the most associated dashcams. Click: the number of dashcams to view the organization's dashcams in the Devices area Show all to view all the organizations (not just the top five) in the Organizations area
7	Alarms by organization	The five organizations with the most alarms associated with their dashcams. Click: the number of alarms listed next to each organization to see the organization's alarms in the Device alarms area Show all to view all the alarms (not just the top five organizations) in the Devices alarms area
8	Failed recording health by organization	The five organizations with the most failed recording health tests on their dashcams. Click: the number of dashcams listed next to each organization to see those that have failed the recording health test Show all to view all the unhealthy dashcams (in total, not just the top five) in the Devices health area
9	Recording health report	The breakdown of how many dashcams have passed or failed the recording health test, and how many have not been tested. Click: the number of devices to view the dashcams that have passed, failed, or not been tested in the Devices health area Show all to view the health of all dashcams (not just those in the top 5 organizations)
10	Alarms by type	Shows the number of open alarms (categorized by alarm type). Click: the number of alarms to view the alarms of for each alarm type in the Devices alarms area Show all to view all alarms (all alarm types) in the Devices alarms area
11	Navigation menu	The navigation menu, with links to all areas of the Partner Portal.
12	Help button	Click to open a documentation window with a Table of Contents and a Search bar to find specific text or a specific section. Click again to close the window

The main menu

The dashboard header contains the menu. Click an item to go to the relevant screen.

From the menu you can access:

Help & Support

The Help & Support menu is on the top right of the dashboard header. Click the button to open the dropdown to access:

Knowledge base
Business center
On demand training
Manage tickets

Partner portal

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